Flagship engagement
A 12-week implementation engagement combining diagnosis, governance setup, and leadership enablement. It restores ownership, vendor accountability, and decision-ready reporting for one program or service line, and leaves your managers able to run it.
One program or service line, up to two vendor relationships, and up to 15 participants.
Additional teams, vendor relationships, integrations, and rollout requirements are scoped separately.
COOs, VPs of Operations, and heads of service delivery, PMO, or vendor management with a live delivery or vendor-accountability problem: scorecards nobody uses, reviews without decisions, and escalations without owners.
What changes by week 12. Your managers run reviews with a live scorecard, critical actions have one owner and a due date, escalations follow agreed rules, and executives receive reporting built for decisions. Your team keeps the tools and the playbook.
The engagement follows the Clarevon G.A.P. Method™. Each stage produces something your team uses the next week.
Executive kickoff and success charter. Six stakeholder interviews, an artifact and data review, a baseline scorecard, a breakdown map, and five prioritized interventions.
A 90-day executive action plan with owners, decision rights, escalation rules, and a metric dictionary. We configure the accountability system in a tool you already use.
Three applied two-hour workshops on live work, four group coaching clinics, and the first two operational reviews facilitated with your team.
Baseline comparison and adoption assessment, a 60-day sustainment plan with named owners, a sponsor readout, and your internal-use playbook.
Tools are configured and populated with your available data, not handed over as blank templates.
At kickoff we agree with your sponsor on one primary operational outcome and two or three adoption measures, with baselines, data sources, and owners. Examples include overdue critical actions, decision turnaround time, and the share of reviews held with a scorecard.
Clarevon commits to the outputs and activities in the scope. Operational results also depend on sponsor decisions, data access, participation, and vendor cooperation, so we report what changed honestly at the close.
These are alternatives, not a required sequence. If you start smaller and expand, we price only the new work.
Starting at $25,000 8 weeks
Minimum scope: one vendor relationship or one workstream, up to 8 participants.
Flagship
$50,000 12 weeks, defined scope
One program or service line, up to 2 vendors, up to 15 participants.
Custom proposal Typically 16 weeks
Priced on the number of teams, vendor relationships, and implementation requirements.
Travel, software, specialist services, and additional cohorts are priced separately. No package includes enterprise-wide transformation, custom software development, or contract legal advice.
This engagement packages the practices behind Brittany's enterprise results, including a 45% vendor throughput increase and a customer satisfaction recovery from 89% to 93%. Those were specific enterprise programs. They show how the work is done, not a result this engagement promises. See the project recaps.
Tell us about the program or vendor relationship and who is involved. We reply within one business day.
Book a qualification call