Every engagement begins with a discovery conversation to determine the right service — or combination of services — for your specific situation. Most organizations start with the Outsourcing Audit. All engagements are delivered through the G.A.P. Method™.
Services 01–04 · The core practice. Audit, framework design, ramp programs, and ongoing oversight for outsourced vendor relationships.
Services 06–07 · AI governance for companies deploying AI agents inside outsourced operations. NIST AI RMF · ISO 42001 · EU AI Act.
Services 05 & 08 · Build internal governance capability. Half-day or full-day workshops for operations, PM, and compliance teams.
Understand the gap before committing to closing it.
The right starting point for any organization that suspects their vendor relationship has governance gaps but isn't ready to commit to a full engagement. In 2–4 weeks, our consultants conduct a structured diagnostic — and deliver a complete picture of what's broken, what it's costing, and what needs to be built.
This is the most important thing about the Audit: the situation summary almost always reveals that the real governance problem is different from the one the client called about first. That's not unusual — it's the nature of governance gaps. They hide behind the visible symptoms.
Build the infrastructure the relationship has been missing.
Collaborative development of the governance infrastructure that turns an ungoverned vendor relationship into a controlled, accountable, high-performing operation. This is the core Clarevon engagement — and the one where the most lasting change happens.
Nothing is built in isolation. Our consultants work alongside your team at every stage — because a governance framework the client doesn't understand or own is just another deliverable that lives in a drawer. Regular working sessions throughout. Nothing finalized without your input.
Stand up new vendor relationships the right way from day one.
New vendor relationships are the highest-risk moment in outsourcing. Most governance failures begin here — with a rushed onboarding, an incomplete knowledge transfer, and SLAs written for the RFP rather than the reality of operations. This engagement prevents all of that.
Our consultants establish the governance foundation before the first agent cohort turns over — so the relationship has structure, ownership, and performance accountability from the moment it goes live.
Senior PM expertise embedded in your operation — without the full-time headcount commitment.
For organizations that have governance infrastructure in place and need ongoing senior oversight to maintain, optimize, and evolve the vendor relationship as the business grows. Our consultants manage the governance function 10–20 hours per week — attending QBRs, monitoring performance, managing escalations, and preparing for contract renewals with independent data.
A three-month minimum commitment is required. This model is designed for organizations that need consistent, accountable senior program management — not ad hoc support.
Build internal governance capability so the framework holds after the engagement ends.
A structured workshop that teaches operations, vendor management, and program management teams how to govern outsourced vendor relationships using the G.A.P. Method. Built around your actual vendor relationship — not a generic case study. Teams leave with tools they use the next day.
This workshop also serves as a natural entry point for organizations that want to experience how Clarevon works before committing to a full engagement. Many workshop participants become ongoing clients.
EU AI Act enforcement for high-risk AI systems is August 2, 2026. If your organization uses outsourced AI for consequential operations — support triage, fraud detection, credit decisions, security alerting — and you do not have a governance framework, your vendor is not responsible for your compliance. You are. Clarevon builds the AI governance infrastructure that meets NIST AI RMF, ISO 42001, and EU AI Act requirements in an operational outsourcing context.
Understand your AI governance gap before it becomes a regulatory or operational liability.
A structured 3–4 week diagnostic of your organization's current AI governance posture across all vendor-supplied and internally deployed AI systems. Maps existing controls against NIST AI RMF, ISO 42001, and EU AI Act obligations. Produces a prioritized roadmap for closing the gaps.
This assessment pairs naturally with the Outsourcing Audit — same stakeholders, same documentation review, 30% more time. Many organizations discover AI governance gaps during BPO audits that they hadn't identified independently.
Build the accountability infrastructure that brings AI deployment under governance.
For organizations deploying AI agents inside outsourced operations — with an August 2026 EU AI Act enforcement deadline creating urgency. Our consultants design the AI governance infrastructure: accountability structures, risk controls, AI-specific SLA metrics, and the compliance documentation that satisfies NIST AI RMF, ISO 42001, and EU AI Act requirements in an operational context.
Unlike generic AI governance frameworks, Clarevon's approach is built specifically for organizations where AI is deployed inside vendor relationships — not just internal systems. The vendor accountability layer is always part of the design.
Build internal AI governance capability before the regulatory deadline makes it urgent.
A structured workshop that translates NIST AI RMF, ISO 42001, and EU AI Act into operational language that operations, compliance, and technology teams can act on. No regulatory jargon. No theory. Teams leave knowing who owns what, what the August 2026 deadline requires, and what to build in the next 30/60/90 days.
A 30-minute discovery conversation is the fastest way to find out. Our team will identify the right entry point and what the engagement looks like before you commit to anything.
30 minutes · No obligation · Start with the audit